01 - Field Service Orders

Service order completed on-site. Invoice sent the same day.

Paper orders that get lost on the way from the field to the office are a costly habit. A mobile application that works without a signal replaces stacks of paperwork - and lets the technician issue the client an invoice draft immediately.

Similar challenge?

We respond within one business day.

Send inquiry
Why it hurts

The paper order is delayed. The invoice arrives late - or not at all.

3–7 days

Average delay between service delivery and invoicing at companies managing service orders on paper. The client forgets the agreed price - and disputes begin.

12–18 %

Lost orders that never become invoices. The paper goes missing, the technician forgets, the office does not know the service was even carried out.

0 €

Licence cost - the system runs on your domain. The only ongoing cost is maintenance (typically 10–15 % of the value per year).

What you get

Everything a field technician needs on-site.

Mobile app for iOS and Android
Offline mode - works without a signal
Customer signature on screen
Photos of equipment and work performed
Stock items - directly on the order
Automatic invoice draft upon completion
GPS location and time of service
Reports for management and planning
Integration with Minimax / Pantheon
Full order history by client

Similar challenge?

We respond within one business day.

Send inquiry
Comparison

Before: phone call, paper, delay. After: order completed on-site.

Before
Call to office Paper order via fax/email Technician on-site Paper returned to office Manual entry into computer 18 % are lost Invoice - 3 to 7 days after service delivery
After
Mobile app offline + online Technician on-site Customer signature Stock items Invoice draft same day ✓
Pricing

A plan that fits your scale.

No licence fees. No addenda.

Starter
6.000 €

Mobile app for iOS/Android, offline mode, customer signature, photos, basic report. For up to 10 technicians.

Business
9.500 €

Includes stock management, automatic invoice draft, GPS tracking, integration with Minimax or Pantheon, management reports.

Enterprise
15.000 €

Everything in the Business plan + order scheduling, team dispatching, advanced analytics, API for your own ERP.

FAQ

Questions about field service order digitalisation.

Ownership & Terms

What is yours. What is not.

At signing you receive a written delivery specification - no surprises about what is and isn't included.

You receive
Full source code - 100% yours, no recurring licence fees ever
Maintenance documentation and onboarding guide for your developers
90-day warranty maintenance (bugs fixed at no extra charge)
Export of all your data in standard formats (CSV, Excel, JSON)
Access to the production server by agreement (SSH/SFTP)
You cannot demand
Unlimited changes and new features without additional payment - every upgrade is scoped and priced separately
Server hosting, unless explicitly agreed in an SLA
Source code of third-party components (open-source libraries, commercial plugins)
Entexia™ platform code - when the application is built on top of it, the platform remains Iteca's property

Put an end to lost orders and delayed invoices.