A custom application for the process
no standard software covers.
Standard software is built for generic processes. Your process is specific — and no off-the-shelf solution will ever fully cover it. When you realise you're adapting your process to the software instead of the other way around, there are two paths: live with the time loss, or build.
Every day, time is lost that nobody adds up.
Transfers data between systems that don't talk to each other. Three hours a week, every week.
The same spreadsheet exists in 4 versions on the shared drive. Nobody knows which one is current — and when something goes wrong, finding the cause takes hours.
When an order disappears or a record is wrong, there is no audit trail. Accountability is invisible.
What is your annual cost of inefficiency?
Two calculators — the combined result shows the annual cost that usually nobody adds up.
Hourly rate: €18 · 46 weeks*
* 46 weeks = 52 − 4 wks holiday − 2 wks public holidays
Hourly rate: €18 · 12 months
An application that knows your process.
When a custom application is the only option
Why standard software can't cover these cases
Examples are drawn from patterns we observed across clients. Details have been generalised.
Field service companies
N technicians, work orders with photo documentation, client receives e-signature, service is invoiced automatically. A generic CRM can't do this — it has no concept of an on-site work order with evidence.
Make-to-order manufacturing
Every order different, with materials, norms, and phases tracked in real time. An ERP built for 500 companies will not be calibrated to your norms — you either adapt yourself or invest €50,000 in licences and implementation.
Logistics and delivery
Drivers receive jobs on their phone, customers track shipments, complaints go directly into the system. A dispatch board and phone calls don't solve this — and standard CRM doesn't know where the truck is.
Service companies with subscriptions
Renewals, contracts, service intervals, automatic reminders. Standard CRM manages pipelines, not service cycles — it won't automatically create a task when a service interval expires.
Three reasons to look elsewhere.
Custom development is not always the right solution. Here are cases where it makes sense to look elsewhere.
Standard software covers 90% of your process and adjustments are minor. View our packages
You only need a CRM for tracking sales and quotes. View CRM as a Service
You estimate the project is under €9,000 — a standard configuration makes more sense at this value.
How it works
Consultation
Free. We understand your process, identify key points, and check whether the project makes sense.
Specification
A written document with everything you get: functional requirements, price, timeline, payment plan. No surprises.
Development & testing
Iterative, with you involved. We test intermediate versions together before each next step.
Handover & maintenance
Training, documentation, 90-day warranty maintenance. Bugs during this period are fixed free of charge.
Which one fits your situation?
We handle both. The difference is in ownership, speed, and flexibility.
For sales teams that need a system now
Active in 4 weeks. No project, no maintenance on your side. Pipeline, quotes, invoices, work orders, e-signatures, FURS fiscalisation.
For a standard sales process.
View CRM as a ServiceFor businesses whose process no standard software covers
One-time cost. Code remains yours. Integrations with existing systems, roles, mobile access, automation by your rules.
For a specific business flow that standard CRM doesn't cover.
Indicative price ranges
Projects under €9,000 don't exist — specification, development, testing, and documentation have real costs. The exact price comes from a written specification.
Work orders with mobile access, simple subscription system, order overview with customer history.
Multi-module system, integrations with ERP or accounting software, roles and approvals by organisational structure.
Multi-level system, customer or supplier portals, demanding automation, extensive integrations.
Prices exclude VAT. Code is your property — no monthly licence fees after delivery.
Kaj je vaše. Kaj ni.
Ob podpisu pogodbe prejmete pisno specifikacijo dobave — koda projekta je vaša, izhodiščna tehnologija ostane Itecina z vašo trajno pravico do uporabe. Ni presenečenj.
Questions about custom development
Let's build an application for your specific process.
or write to us — we reply within one business day